(no subject)

[conuly]

Tips for Canceling Online Subscriptions

It’s easy to sign up but not always so easy to stop a service. The F.T.C. is proposing rules to change that.

I read that article so you don't have to, and my suspicions were fully borne out - not only did they fail to mention that the NYTimes won't let you cancel a digital subscription without calling them (and you really gotta click around to figure that out as well!), but they also didn't enable comments.

Comments

[gingicat]

Also true of the Boston Globe.

[conuly]

Probably true of a lot of publications, but it's the NYTimes which printed this.

[bibliofile]

Unusually, I was able to cancel my online NYT sub via chatbot about a month ago. I know, I was surprised too! The last time I considered it (maybe a year ago?), I had to call, and the person I spoke with gave me a deal that I continued with.

Don't know if cancelling the paper version differs.

[frandroid]

Do you live in California? CA has mandated online unsubscription. So if you want to unsubscribe from any recalcitrant paper, load up your VPN, point it to California, and suddenly voilà! Options to unsubscribe online materialize out of thin air! However I suspect that if you're not in California, simply subjecting yourself to a chatbot's attempts at retaining your subscription is enough for them...

[movingfinger]

NYT owns The Boston Globe.

[conuly]

The more you know!