conuly | Oh dear god...

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Current Mood: predatory

I guess the thought police had to step in and make sure every thing was PC and sympathy. sad world we live in, it really is. someone can act like a lunatic and i am supposed to be nice to them. *gag*

Yes, you really are supposed to be nice to them. Yes, really. Yes, even if they "act like a lunatic". Yes, even if you think they have an actual disorder like OCD. No, I'm not kidding. No, I'm really not. Nope. You're supposed to be people. Period.

Flat | Top-Level Comments Only

From:

conuly

I'm not preventing her from discussing this customer. However, not only do I maintain that it is very rude to tell people that they're being irrational, but I find the entire tone of her entry offensive - and I *am* allowed to not only find her offensive but to *tell* her that I find her offensive.

I'm not upset that she had a hard day at work. I *am* upset that she feels free to bandy about insults about people, make blanket statements that they should be "medicated or in an institution" and then complain that she shouldn't have to be nice to those people. Another person a few posts down was in a similar situation and got a very different response because that person didn't act like it was wrong that she was expected to still be polite - or that basic common manners was now "too pc".

From:

conuly

When it comes to that, I have a summation of the two different posts. The earlier post was here, if you want to compare.

From:

lilagrubb.livejournal.com

I've come here from

mintogrubb's flist. I agree with you. It would be one thing if this person had just voided the items, then vented on LJ, but it's clear from the post that she did try to persuade a customer who obviously had a problem to accept items that had fallen on the floor. To the extent that the customer told her she was stressing her out. This was, to say the least, poor customer service. And I'm shocked at the level of ignorance in the statement that the customer should be "medicated or in an institution".