Oh dear god...

[conuly]

I guess the thought police had to step in and make sure every thing was PC and sympathy. sad world we live in, it really is. someone can act like a lunatic and i am supposed to be nice to them. *gag*

Yes, you really are supposed to be nice to them. Yes, really. Yes, even if they "act like a lunatic". Yes, even if you think they have an actual disorder like OCD. No, I'm not kidding. No, I'm really not. Nope. You're supposed to be people. Period.

Comments

[push-the-limits.livejournal.com]

Sorry, conuly, but this really makes me mad. Not you, personally, but the idea that anyone thinks that we shouldn't have the right to exercise our freedom of speech, especially in our our journals and LiveJournal communities.

I am ALWAYS nice to people that come through my line, even if they're so bad, that I have to come home and bitch about them in my journal. Of course...I explain that in my disclaimer (http://www.pushthelimits.net/ljdisclaimer.html).

I've been working with the public for 16 years, and I'm good at what I do. However, just because I am nice TO them, doesn't mean I don't have the right to bitch about them in my own journal on my own time. Screw that. We need some sort of an outlet, and some of us choose this medium. At least I don't take my aggression out on the customer, like some customers do to us. You wouldn't believe some of the shit I've put up with at work. I just don't post about most of it, because almost every day some customer barks at me for something stupid. As a matter of fact, I actually had a customer CALL me stupid at one time, just because I asked him for money for the groceries he was bagging, and I didn't know he was bagging his son's groceries.

Really, unless you've had a job where you stand in one spot for 8 hours and deal with every kind of person imaginable, you can't understand what it's like. I don't see how the above mentioned person was rude to the customer. The first couple she mentioned hadn't even gone through her line, and the second, she hadn't said anything to. The third, she was just so frustrated, that she explained to the woman that the groceries were packaged. I might not have said anything, but I surely would have thought it. Just as I always do, with the guy who will never put his toothbrush or toothpaste on the belt. I don't believe this cashier was rude in any way. I believe that y'all are in an uproar just because she's bitching about the customer, which she has every right to do here on LiveJournal.

[conuly]

I'm not preventing her from discussing this customer. However, not only do I maintain that it is very rude to tell people that they're being irrational, but I find the entire tone of her entry offensive - and I *am* allowed to not only find her offensive but to *tell* her that I find her offensive.

I'm not upset that she had a hard day at work. I *am* upset that she feels free to bandy about insults about people, make blanket statements that they should be "medicated or in an institution" and then complain that she shouldn't have to be nice to those people. Another person a few posts down was in a similar situation and got a very different response because that person didn't act like it was wrong that she was expected to still be polite - or that basic common manners was now "too pc".

[conuly]

When it comes to that, I have a summation of the two different posts. The earlier post was here, if you want to compare.

[lilagrubb.livejournal.com]

I've come here from mintogrubb's flist. I agree with you. It would be one thing if this person had just voided the items, then vented on LJ, but it's clear from the post that she did try to persuade a customer who obviously had a problem to accept items that had fallen on the floor. To the extent that the customer told her she was stressing her out. This was, to say the least, poor customer service. And I'm shocked at the level of ignorance in the statement that the customer should be "medicated or in an institution".

[conuly]

The items weren't scanned, I believe she says that in a later comment.