To whom it may concern:

[conuly]

Some of us do not do well talking to people in real time. Some of us would prefer to make our complaints via email or snail mail, not live chat and phone. Make these options visible on your contact page.

(Also: Anne-Marie, note hyphen, is a valid first name for shipping. The hyphen is a valid character in English orthography. Shape up!)

Comments

[conuly]

They do it on purpose to keep you from unsubbing.

[grammarwoman]

Ayup. And for the last-ditch effort to hard sell me on something else. Nope, don't want your podcasts either!