*rolls eyes*

[conuly]

I shouldn't read customers_suck. The funny posts are funny, but the dreck is... bad.

Let me get this straight: This guy is ignorant, and doesn't know what a la carte means. He also mispronounces it, which is understandable because he's clearly not familiar with the term. When the server figures out what the problem is and explains what it means, he politely says "okay, I guess I'll have the chili".

And this makes him an inbred sucky customer? And it's appropriate to make fun of him for this?

Maybe I'm missing something. Like the part where being an adult meant acting like an adult, perhaps I was confused as to what that means.

Edit: On the other hand, if I didn't read it, where would I get my righteous indignation from?

Comments

[queenmargot.livejournal.com]

I used to bein customers_suck cuz, well, 85% of the time they do. But I just got so... I dunno... disgusted I guess with all the posts. There are genuine misunderstandings (like the one you mention), that are funny/frustrating, but can be corrected. But then there are the people that truly are dickfaces, which I thought the community was supposed to be about. I haven't read that community in over two years because I just got so fed up with the place.

[wodhaund.livejournal.com]

I still glance at it occasionally, but it's usually ten levels of not worth it because none of the posts are really in context with what I thought the community was about. (people being dickheads)

Oh well.

[kibbles.livejournal.com]

Same reason I stopped reading it.

These are people, in some cases, who don't deserve their jobs. If they can't treat customers with respect, they should find a job that doesn't nee them to deal with people.

I honestly feel bad for their customers.

[push-the-limits.livejournal.com]

I can go both ways. I left grocery_hell for the same reason, because I got tired of reading the bitching. I don't hate my job nearly as much as those people do. In fact, I like my job, I just don't care for some of the policies my company has, like not being able to drink water in the checkstand unless you have a note from a doctor.

On the other hand, they have just as much a right to complain as anyone else. We all need somewhere to vent, where there are other people who can understand and sympathize. It's not easy to stand in one spot and be nice to all 500 people you come into contact with every day. The only reason I don't bitch about my job in my journal, is because things don't really bother me enough to have to (usually), and, well...my boss has the URL to my website which contains a link to it. Heh. I could go friends-only, but that would take just that much more time and energy...more than that customer deserves, obviously.

But yeah...I'll go with that whole if-you-don't-like-it-don't-read-it mentality. That works for me. No sense in getting all worked up because someone doesn't like their job. Serving people isn't easy. Customer service isn't easy. It takes a lot of patience and people skills you practically need to be born with.

[usnbfs.livejournal.com]

yay for dreck!

[leora.livejournal.com]

I often run into posts where they're complaining about various forms of behavior that I don't feel are actively problematic (they don't take more time, they aren't bitching at the employees, and they aren't failing to tip adequately), where I just go - that could be a disability issue. It might not be in this case, but it could be.

And it always makes me sad. This is why I've pretty much stopped reading. A lot of the complaints I've seen can be tied to various invisible disabilities.

[theshiversbaby.livejournal.com]

I read that too. I think it's possible he got "soup a la carte" confused with "soup du jour." Sure, they sound nothing alike, but they're both foreign phrases used in restaurant and he probably doesn't know exactly what they mean if he's mispronouncing them. I'm sure I've had brain lapses like this where I substituted one word or phrase for another because they were somehow connected in my head. Who knows? The employee's arrogance is totally inexcusable, though, regardless of what happened.

[spitefairy.livejournal.com]

customers_suck really drives me crazy sometimes. Ignorance and confusion don't make a customer sucky, yet so many posts are about that. That's part of the job, informing people. When a customer gets rude, stubborn and obnoxious then that's a different story.

I also wish people wouldn't make posts complaining about how horrible it was that they had to do their job, GASP NO!

[targaff.livejournal.com]

I'm sure there's a potential rant about tips in there somewhere.

I spent about a week and a half reading it, and even enjoying it in parts, but a week and a half was all it took for me to realise that many of the people posting there were no better than those they were posting about.

[queenmargot.livejournal.com]

I used to bein customers_suck cuz, well, 85% of the time they do. But I just got so... I dunno... disgusted I guess with all the posts. There are genuine misunderstandings (like the one you mention), that are funny/frustrating, but can be corrected. But then there are the people that truly are dickfaces, which I thought the community was supposed to be about. I haven't read that community in over two years because I just got so fed up with the place.

[wodhaund.livejournal.com]

I still glance at it occasionally, but it's usually ten levels of not worth it because none of the posts are really in context with what I thought the community was about. (people being dickheads)

Oh well.

[kibbles.livejournal.com]

Same reason I stopped reading it.

These are people, in some cases, who don't deserve their jobs. If they can't treat customers with respect, they should find a job that doesn't nee them to deal with people.

I honestly feel bad for their customers.

[push-the-limits.livejournal.com]

I can go both ways. I left grocery_hell for the same reason, because I got tired of reading the bitching. I don't hate my job nearly as much as those people do. In fact, I like my job, I just don't care for some of the policies my company has, like not being able to drink water in the checkstand unless you have a note from a doctor.

On the other hand, they have just as much a right to complain as anyone else. We all need somewhere to vent, where there are other people who can understand and sympathize. It's not easy to stand in one spot and be nice to all 500 people you come into contact with every day. The only reason I don't bitch about my job in my journal, is because things don't really bother me enough to have to (usually), and, well...my boss has the URL to my website which contains a link to it. Heh. I could go friends-only, but that would take just that much more time and energy...more than that customer deserves, obviously.

But yeah...I'll go with that whole if-you-don't-like-it-don't-read-it mentality. That works for me. No sense in getting all worked up because someone doesn't like their job. Serving people isn't easy. Customer service isn't easy. It takes a lot of patience and people skills you practically need to be born with.

[usnbfs.livejournal.com]

yay for dreck!

[leora.livejournal.com]

I often run into posts where they're complaining about various forms of behavior that I don't feel are actively problematic (they don't take more time, they aren't bitching at the employees, and they aren't failing to tip adequately), where I just go - that could be a disability issue. It might not be in this case, but it could be.

And it always makes me sad. This is why I've pretty much stopped reading. A lot of the complaints I've seen can be tied to various invisible disabilities.

[theshiversbaby.livejournal.com]

I read that too. I think it's possible he got "soup a la carte" confused with "soup du jour." Sure, they sound nothing alike, but they're both foreign phrases used in restaurant and he probably doesn't know exactly what they mean if he's mispronouncing them. I'm sure I've had brain lapses like this where I substituted one word or phrase for another because they were somehow connected in my head. Who knows? The employee's arrogance is totally inexcusable, though, regardless of what happened.

[spitefairy.livejournal.com]

customers_suck really drives me crazy sometimes. Ignorance and confusion don't make a customer sucky, yet so many posts are about that. That's part of the job, informing people. When a customer gets rude, stubborn and obnoxious then that's a different story.

I also wish people wouldn't make posts complaining about how horrible it was that they had to do their job, GASP NO!

[targaff.livejournal.com]

I'm sure there's a potential rant about tips in there somewhere.

I spent about a week and a half reading it, and even enjoying it in parts, but a week and a half was all it took for me to realise that many of the people posting there were no better than those they were posting about.