that I thought I'd set up for online billing.
Turns out their website is even worse than their phone service, and not only did they want me to give the last four digits of my social security number but they wanted me to tell them the name of my favorite pet. THEY WANTED ME TO PICK FAVORITES.
How dare they.
(Plus, I needed a paper copy of a bill in hand to give some identification number other than the account number, I don't even know why. Surely the account number is sufficient!? Is there such a rash of bad actors maliciously out the get people by paying their gas bills for them?)
Anyway, I still haven't done that, and I think we'll just pay the next bill by damn check. In the mail. I'm strongly tempted to pay in the form of an envelope of singles after all this. My favorite pet? WHO DO THEY THINK THEY ARE!?
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( Read more... )
Turns out their website is even worse than their phone service, and not only did they want me to give the last four digits of my social security number but they wanted me to tell them the name of my favorite pet. THEY WANTED ME TO PICK FAVORITES.
How dare they.
(Plus, I needed a paper copy of a bill in hand to give some identification number other than the account number, I don't even know why. Surely the account number is sufficient!? Is there such a rash of bad actors maliciously out the get people by paying their gas bills for them?)
Anyway, I still haven't done that, and I think we'll just pay the next bill by damn check. In the mail. I'm strongly tempted to pay in the form of an envelope of singles after all this. My favorite pet? WHO DO THEY THINK THEY ARE!?
( Read more... )