conuly

I wonder if this is a regionalism. To me, "plain" means nothing on or with something; a plain coffee is no cream or sugar, a plain coke is one without rum. But my gawd, you just repeat your order or say "no thank you".

The reason these guys hear what you say and then ask you for something you don't want is they get on mental autopilot. At several coffee places I've asked for an onion bagel, heated, with heavy cream cheese, and had them ask "would you like anything on that?" and "would you like it warmed up?" Like they didn't even hear what I said. But they did. It's just that they're on autopilot. Along with zero patience, this woman has obviously never had that kind of job, or has, but forgotten what it's like.