So, there's a blogpost going around....
Mar. 24th, 2007 11:00 pmApparently, some six-year-old girl was verbally abused to the point of tears at the American Girl Place
Well, that's what everybody believes, anyway.
Me... I'm not so sure. I'm not saying that they agreed to do her doll's hair (customer service claims that they're scared of damaging non-branded hair, which seems like a cop-out to me, but whatever), just that I don't believe that management was so oblivious to the brewing public relations nightmare. And I don't believe that all this harassment happened without the responsible adults calling for a manager, either - but to read the post, you'd believe that they just listened while other adults drove this little girl to tears, and said nothing in her defense (like, say "Grow up already!"), and I just don't believe it.
There's some truth in there, but how much of this story has been exaggerated, I don't know, and I don't think I'll ever know. I have no intention to boycott American Girl products, anyway - I wish I had that kind of money, to be honest!
Well, that's what everybody believes, anyway.
Me... I'm not so sure. I'm not saying that they agreed to do her doll's hair (customer service claims that they're scared of damaging non-branded hair, which seems like a cop-out to me, but whatever), just that I don't believe that management was so oblivious to the brewing public relations nightmare. And I don't believe that all this harassment happened without the responsible adults calling for a manager, either - but to read the post, you'd believe that they just listened while other adults drove this little girl to tears, and said nothing in her defense (like, say "Grow up already!"), and I just don't believe it.
There's some truth in there, but how much of this story has been exaggerated, I don't know, and I don't think I'll ever know. I have no intention to boycott American Girl products, anyway - I wish I had that kind of money, to be honest!
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Date: 2007-03-27 04:11 pm (UTC)I only have one AG doll, a Girl of Today, but my wife has Felicity (the ENTIRE set), and her sister who is 24 has Addy, Samantha, and Molly (or is it another Felicity?).
no subject
Date: 2007-03-27 05:57 pm (UTC)I only have a couple outfits--in fact, she's packed up in my parents' basement since I moved cross-country last year. I do have Molly and Josefina here.
When they used to have that newsletter with contests to choose the Next American Girl (Addy and Josefina were two of the winners, I don't know if Kit was or not) I entered telling them to create a Girl of Today and they did, but I'm not sure that I really get the credit for that. ;-) In any case, the Girl of Today came out when I was late in high school so I never got into it—maybe someday I'll go back to collecting, but it's not a top priority right now.