I start to understand why people get frustrated at pressing one for English.
After filling out form after form (after form), each of which asked me which language the father preferred to use (twice - once for written notices, once for speech) and the mother (twice again!) and the kid (only once, thank goodness), I was starting to get a little less enthralled with the whole process.
But what else can we do? This is a big city, and a lot of people live here, and they all speak different languages. I don't want to keep some kid from an education, keep his parents from understanding vital school information, just because I'm the one too lazy to fill out a form.
Of course, it would make sense if those forms had checkboxes for the three or four most common options (I'm guessing English, Spanish, Russian, and some form of Chinese), but that's asking a lot of bureaucrats.
So I just filled in the forms. And the other forms. And the OTHER forms.
(There really has to be a better way.)